FAQ

Yes — we ship worldwide.
International delivery times and fees will be displayed at checkout before you confirm your order.

Delivery time depends on your location:

• Within your country: 2–5 business days

• International orders: 5–14 business days

You will see a more accurate estimate at checkout based on your shipping address.

We accept:

• Debit & credit cards

• PayPal

• Paystack

• Stripe

• Bank Transfers

• Secure online payment gateways

• Regional payment options (Africa / UK options coming soon)

All payments are processed through trusted, verified systems.

Yes. Vibez360Waves uses secure, encrypted checkout technology to protect your personal and payment information.
We never store or share card details — your safety is our priority.

1. Browse the product page

2. Select your preferred item

3. Add to cart

4. Proceed to checkout

5. Fill in your details and complete payment

You will receive an instant order confirmation email once your purchase is successful.

Orders can be canceled or modified within 1 hour of placing them, as we process items quickly.
To request changes, contact support immediately with your order number.

If your order has already shipped, cancellation may no longer be possible, but we can help you with a return after delivery.

No — you can checkout as a guest.
However, creating an account gives you:

• Faster checkout

• Access to previous orders

• Saved addresses

• Access to downloads & community features

• Early product updates

We recommend creating one for the best experience.

Once your order is shipped, you will receive an email containing a tracking link.
Click the link anytime to view your package’s status, location, and expected delivery date.

You can return any eligible physical product within 7 days of delivery.
To start a return:

1. Contact our support team with your order number.

2. Provide a photo or brief explanation of the issue (if applicable).

3. We’ll share the return instructions and shipping address.

Products must be unused, unopened, and in original condition. Once we receive the item, your refund or replacement will be processed immediately.